Leadership Communication Skills
When leaders communicate well, teams perform. When they don’t, conversations are avoided, issues build, and performance suffers. This experiential programme helps managers and senior leaders strengthen the communication behaviours that drive performance and unlearn outdated management habits in a changing, AI-enabled workplace. Covering coaching, feedback, performance conversations, psychological safety, leading meetings that drive decisions, presentation and influence, and more.
About the Programme
Who for: Experienced managers or senior leaders. For new manager training, see our programme here.
Format: 6-week programme, with real-world application between sessions. In-person or online. Core modules can also be delivered as standalone workshops, though the full programme is designed to deliver the greatest long-term impact.
Group size: 6-14 people to maximise practice, feedback, and real-world application.
Style: highly interactive and practical - built around real workplace scenarios, with coaching and feedback to embed lasting behaviour change, not just awareness.
Outcomes: By the end of the programme, participants will:
Communicate with clarity and reduce misalignment
Handle difficult conversations (including performance management and feedback) with confidence
Lead meetings and discussions that drive better decisions
Build stronger, higher-performing teams
Present with greater authority and impact
Contents overview:
Leading yourself: communication style, leadership shadow, self-awareness
Lead others: setting direction, align teams, enable performance, accountability at scale
Lead performance: high-stakes feedback, performance challenges, accountability, manage resistance
Lead meetings: senior-level meetings, facilitation skills, decision-making
Lead teams: psychological safety, emotional intelligence, cultural intelligence, hybrid teams, leading through change
Lead with influence: executive presence and credibility, presenting, storytelling, body language and voice
Embed change: real-world application, habit-building, 90-day personal development plan, peer accountability
What makes us different
Practical & immediately applicable: real scenarios, live practice and coaching
Behaviour change that actually sticks: not just workshops - real-world application and accountability that embed new habits
Grounded in behavioural science: evidence-based models and insight
Delivered by expert practitioners with real-world experience
Proven results - consistently excellent client feedback,rated 5★ on Google
Purpose-driven: 10% of our profits and time donated to charities
Our Clients
Impact on Clients
97%
‘very satified’ with training
83%
noticed ‘great improvement’ in workplace culture and morale
100%
found facilitation exceptional
75%
reported 'strong impact’ on organisation's performance
90%
reported positive ROI from training
100%
would recommend UNLRN
Testimonials
“Should be treated as mandatory for all leaders and aspiring leaders - worth revisiting this training at least twice a year.”
— Gareth Neville, Kepler“Not only informative but also incredibly engaging, and I believe it has added significant value to my understanding and practice of leadership. This training has equipped me with lots of knowledge to be a more inclusive leader. “
— Stefanie Seybold, Smart Digital“UNLRN is my favorite leadership event - I have taken it twice and I get so much out of it every time! Can't wait to keep learning and growing.”
— Alyssa Daigle, CrederaStand-Alone Workshops
Difficult Conversations & Feedback
Empower managers to handle conversations that directly impact performance. Improve accountability, address underperformance earlier and reduce the cost of avoided or mishandled feedback.
Lead High Impact Meetings
Poor meetings waste time, slow decisions and drain productivity. Equip your managers to lead focused, outcome-driven meetings that create clarity, improve decision-making and keep work moving.
Build high trust teams
Team performance depends on trust and communication. Build the behaviours that enable teams to speak up, collaborate effectively and perform under pressure.
Presentation and Influence Skills
Ensure your leaders communicate with clarity and impact. Strengthen their ability to influence decisions, engage stakeholders and represent ideas effectively.